FREQUENTLY ASKED QUESTIONS
Yes! inshaALLAH you will receive the product what you saw in store's given images for that product. The product may differ a little bit of images due to your device's color visuals, settings or contrast etc. So, the actual product may never be EXACT THE SAME AS VIEWED IN IMAGES.
Go to your "My Account" on header top right icon, a drop-down menu will appear, select "Orders". Your order history will appear in your "My Account" page. https://servantstore.com/my-account/orders
That is very easy to return and refund. Take pictures (or make a short video) of your product, send it with details to store team through provided whatsapp number or "Contact Us" form or you can use both. For detailed information, visit our page here RETURN & REFUND POLICY
InshaALLAH. Our priority is to serve our customers. We'll make sure to restock the products that are out of stock due to "Hot Sales". If there is no more demand of customers for a specific product, we'll discontinue that item. If a single customer demands any product which is not available at our store, even then our team will manage that product on same priority level.
Browse our store, select your desired product, add it to your cart, and proceed to checkout. Enter your delivery details and confirm your order.
If you want more products, then add as much products as want (one by one) to your cart, then go to "Cart Icon" and click it for proceeding to Checkout. You'll receive a message and email for confirmation of your order.
We aim to deliver across Pakistan. Delivery availability depends on your location and the courier service operating in your area.
Available payment methods are displayed at checkout. Cash on Delivery (COD) is available where offered. Also, you can see the all payment methods here https://servantstore.com/payment-methods/
Delivery time depends on your location, product availability, and courier service. The estimated delivery information will be shared during checkout or order confirmation. It can be 3 to 5 working days or more if there are un-usual or critical circumstances like roads blockage, protests, visibility issues in winter season, other un-usual environment.
You can contact us with your order number to ask about your order status and delivery progress. Whatsapp number and contact us forms are given.
Yes!! You can cancel your order before the order dispatched. For order cancellation (within no-time), please go to "My Account" and select "Orders". If you find the option "CANCEL REQUEST" then click it immediately or contact us as soon as possible. Cancellation depends on the order's current processing or dispatch or on-hold status.
Please contact us with your order number and clear pictures or a video of the product. We will review your complaint and guide you according to our return and refund policy. For details, visit https://servantstore.com/refund_returns/
Eligible products can be returned within 30 days of receiving the product, subject to our return conditions. Please review our Return & Refund Policy for complete details.
Once your return is approved, we will guide you regarding the refund process. The refund method and processing time depend on the payment method and circumstances of your case. For details, visit our RETURN & REFUND page.
Please contact our support team with your order number and pictures of the received item. We will verify the issue and guide you towards an appropriate solution. For more details, visit our
RETURN & REFUND POLICY
Please contact us immediately if you need to change your address or phone number. Changes may not be possible once your order has been dispatched.
You can contact us through the Contact form, WhatsApp, or email. Please provide your order number when asking about an existing order so we can assist you more quickly. You can ask any query regardless of products, as well.

